Privacy Policy

Galactic Fed: Privacy Policy

Galactic Fed respects your right to privacy, and we have put in place security measures for your personal data, along with ensuring that your personal data is managed in accordance with applicable data privacy regulations. We recommend that you read this privacy policy in full to ensure you are fully informed

The Privacy Policy (the “Policy”) applies to the collection and use of personally identifiable information (the ‘Personal Information’) gathered through the use of the Galactic Fed website (the “Website”) that is owned and/or operated by Galactic Fed, including all software, data, reports, text, images, sounds, video, and content made available through any portion of the website.

Galactic Fed is committed to protecting your privacy. In this Policy, ‘we’, ‘our’, or ‘us’, refers to Galactic Fed and its subsidiaries and affiliates. The Policy (i) describes the Personal Information that we may collect through the Websites, (ii) explains the purpose of collecting and the use of such Personal Information, and (iii) explains how and when we may share it.

Limiting Collection

Galactic Fed takes your privacy seriously. Any Personal Information that you provide to Galactic Fed is limited to that which is needed for the purposes identified by us. Personal Information is collected by fair and lawful means only.

Accountability

We are responsible for all Personal Information under our control. We have established policies and procedures to comply with our Policy, and are committed to ensure we comply with privacy legislation. If you need to contact us regarding your specific privacy questions or concerns, please see the contact information at the end of the Policy.

Collection of Personal Information

a. Initial inquiries through the Website

Various types of Personal Information may be required from you in order to proceed with an inquiry with Galactic Fed or when opting in to an email subscription service. In most cases, this Personal Information includes your name, e-mail address and/or telephone number. Galactic Fed may send you information regarding our products and services through e-mail. You may choose to receive this information by filling out a contact form on our Websites and giving us your consent.

b. Customer Relationship Management (CRM)

Through our CRM, Personal Information that may be stored includes your name, email address, business name, telephone number and location. Our in house team uses Personal Information to respond to inquiries. Unless required by law, we do not share this Personal Information with third party agencies.

c. Facebook remarketing

Facebook may use cookies to display ads based on past visits to the Website. Any data collected will be used in agreement with our own Policy as well as Facebook’s privacy policy. You can set preferences for how Facebook advertisers to you within your Facebook profile – instructions are available via Facebook.

d. Google Analytics

Through Google Analytics, Galactic Fed can track the location of website traffic and the source of our visitors browsing (desktop, tablet, mobile etc.) as well as the total time spent on the Website. IP addresses, URLs visited, and related information is recorded for all site visitors for the purpose of site traffic analytics and captured as part of normal operation in our server logs. Cookies are used to track logins, sessions, and collect anonymous traffic data. This information is used to understand our audiences, including where they are from, what they are looking for and how we can best assist them. This information allows Galactic Fed to improve our online user experience.

For more information on how Google uses data when you use our Website, please refer to this link: https://www.google.com/policies/privacy/partners/

Identifying Purpose

You agree that we may collect and use Personal Information from you and about you for the following purposes:

  • To communicate with you, including responding to your questions or inquiries in relation to the products and services that we provide through the Website, and through our social media channels.
  • To understand your needs in order to market and remarket products and services to you.
  • To analyze the suitability of our products and services for you.
  • To determine your eligibility for our products and services, including to verify your Personal Information through communicating with any references provided by you.
  • To develop, manage and offer products and services that meet your needs.
  • To provide you with ongoing service.
  • To manage and assess our risks, operations and relationship with you.
  • To meet our legal and regulatory requirements.

Limiting Use

Unless you consent otherwise or it is required by law, Personal Information can only be used or disclosed by us for the purposes for which it was collected. We keep Personal information only as long as required to serve those purposes.

Personal Information that is no longer required to fulfil the identified purposes is destroyed, erased or made anonymous.

Openness

Upon request, Galactic Fed will provide an explanation of its Policy with respect to the management of Personal Information. You can contact us with any inquiries or complaints or if you require further information.

Individual Access

If you would like to obtain a copy of the Personal Information held about you by us, or update, correct, or delete any Personal Information that you have provided to us through your use of the Website and/or the Other Services, or otherwise, or if you have any questions or suggestions for improving this Policy, please contact us. If you have questions about unsubscribing from email or other communications do so by using the email below in the Contact Us section. We may only deny access to your Personal Information when such denial is: (1) required or authorized by law; (2) when granting you access would have an unreasonable impact on other people’s privacy, unless the requested information is severable from the Personal Information of other people; and (3) to protect our confidential commercial information. If we deny your request for access to, or refuse a request to correct information, we shall explain why.

Consent to Collection of Personal Information

Subject to certain legal and contractual restrictions and reasonable notice, you may refuse or withdraw consent to the collection, use or disclosure of Personal Information at any time by contacting us. In addition, you may also opt out of certain communications we may send you regarding other products and services.

If you refuse or withdraw your consent, we may not be able to provide you or continue to provide you with some products, services or information which may be of value to you.

Challenging Compliance

Any individual may address a written challenge concerning our compliance with this Policy at the contact information found at the end of this Policy.

Galactic Fed will investigate all written complaints. Should we find that a complaint has reasonable grounds, we will take all appropriate steps to correct the information and amend the policy or practice as required, and will notify the individual about the outcome.

Changing our Policy

From time to time, we may update or make amendments to the Policy to comply with any changes in legislation or to take into consideration any other issues that may arise. Should we make any changes, we will post the revised Policy on the Website and/or provide you with a link or an email notification. We encourage you to check back often and keep yourself informed about our Policy. As we continue to serve you and where changes have been made to this Policy, our continued business relationship constitutes acceptance of those changes.

Contact Us

If at any time you have any questions regarding our Policy or our access and use of Personal Information, or if you wish to withdraw your name from any of our mailing lists, do not hesitate to contact us.

Galactic Fed welcomes any questions, comments or inquiries. You may contact us regarding your specific privacy questions or concerns at: privacy@galacticfed.com