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Digital Marketing 9 min read
Written by Sarah Harris
Content Writer @ Galactic Fed
Expert reviewed by Dallin Porter
Marketing Director @ Galactic Fed
Published 21 Jun 2023
So what does white label mean in the context of marketing? Let’s break it down.
When presenting your company’s products and services to customers, you want to highlight your company’s name and logo. And what you don’t want is for the name of someone else’s company to appear in your marketing materials. It will confuse clients and make your organization look unprofessional.
The solution is to use platforms that provide a white label — meaning marketing tools, mediums, or other solutions that allow you to remove the provider’s name and replace it with your company’s. As a result, the fact that you’re using another company’s tools to communicate or advertise your business will be completely unknown to your audience.
Most companies, particularly those that provide marketing solutions to clients, offer a white-label option that allows you to remove their branding. However, you may need to pay a fee to access it.
Some organizations, like marketing agencies, can expand their offerings by collaborating with other companies that provide the solution and advertise it as their service.
For instance, a digital marketing agency might partner with a photography company to provide personalized images that clients can use on their websites. They’d advertise photography services under their solution offerings and turn to the photography agency for fulfillment when one of their customers needs personalized photos.
There are multiple benefits to using white-label providers in marketing. Here are a few to know.
Clients like it when they don’t have to turn to multiple companies to fulfill their needs, especially when it comes to marketing. Once they find a trustworthy marketing agency, they prefer to keep all the services they need under one roof rather than partnering with multiple content creators, marketing strategists, SEO professionals, and social media managers.
If you’re a one-person band or have only a few hands on deck, you probably can’t handle all those needs yourself. And if you tried, you’d fail miserably. While you could specialize in one or two things, you’d risk losing potential clients who need a variety of services. They’d then turn to your competitors who offer everything they need.
The solution is working with white-label service providers open to collaborating with your marketing agency. You could partner with a content provider, a social media specialist, and experienced SEO professionals to offer all the services your customers need without hiring full-time employees to do the work.
Everyone has different talents and levels of expertise. You might be a star at keyword research or finding creative ways to attract more social media followers for your clients. However, you might lack experience creating websites from scratch or developing logos that are memorable to a client’s target audience.
When you leverage a white-label provider to offer those services, you increase your company’s authority in those areas — even if you aren’t an expert in them yourself. Clients will turn to you when they need help, and you’ll turn to the white-label provider for the answer.
The more authoritative you appear on a vast number of subjects, the more likely you are to attract a broad range of customers. And you can provide the assistance they need with the help of your white-label provider.
If your marketing agency concentrates on just a few areas, you’ll attract a smaller audience in need of your services. A smaller audience means you’ll have to work harder for sales and face stiffer competition. However, when you offer more services, that audience expands to include other clients outside your target base. You’ll in turn find it easier to obtain the profits you’re seeking.
As your audience grows, more people will become familiar with your brand. Instead of being known as the “expert in local SEO,” you’ll gain accolades for your content strategies, SMS sales techniques, and knowledge of PPC ads.
Greater brand awareness will result in more traffic to your agency. Some of those people might become paying customers.
When a business decides to offer additional services or products, they usually need to hire more employees to handle the work. But extra workers mean higher business expenses that eat into your profits.
You’ll also need to provide your new team members with the benefits they expect as an employee. These include things like insurance options, a retirement plan, and vacation time.
When you work with a white-label provider, you have a B2B relationship, not an employer-employee relationship. You can increase your orders when you have extra clients and decrease them when you no longer need their help. As a result, your costs become more flexible, and there’s less commitment involved.
When you have a team of experts you can turn to for help, the quality of the service you provide your clients will improve. Rather than trying to do everything, you can turn to people with experience who can fulfill your needs, giving you time to concentrate on what you do best.
Clients who pay for your services expect value in return for their money. When you work with a white-label service provider, they’re experts in what they do. Your clients will receive the quality they expect, even if you don’t directly do the work yourself.
Using a white-label service provider means you don’t need to worry about their business logo or branding appearing on your products or services. Everything you provide will seem like it came directly from your company. White labeling enhances your professionalism, eliminating distractions during the purchase process.
For instance, suppose that you collaborate with an experienced web designer who creates all your clients’ websites. If their name and brand appeared at the bottom of your customer’s site, it would likely confuse your client. They’d realize you’re outsourcing their work to someone else, which isn’t a good look for your company.
When you work with a white-label provider, you don’t need to worry about unwanted logos or branding appearing on your marketing materials. Everything will seem to have come directly from your business.
White labeling isn’t only appropriate for marketing agencies. Other businesses can also benefit from white-label providers in advertising solutions.
For instance, solo entrepreneurs and small businesses often create their own websites, especially if they’re relatively tech-savvy or creative. Many turn to website builders like WordPress and Squarespace, which offer numerous templates and don’t require extensive coding experience.
Using a website builder is an easy way to get your site up and running quickly. Most offer white-label solutions that allow you to remove the company’s branding so the website appears as if you built it yourself.
Another tactic is working with a content agency to write blogs and articles for you so you don’t need to devote hours to the task yourself. You simply provide them with a content brief and a few instructions and post the article under your company’s name.
Similarly, you can ask a social media expert to develop creative posts for your Facebook and Instagram accounts. They can monitor comments and direct messages, allowing you to keep your hands free for more critical tasks.
In addition, e-commerce companies tend to like working with a white-label fulfillment organization. They provide an easy way to ensure that clients receive the products they want without the business needing to handle the production themselves.
The fulfillment company creates the product based on their design and handles the entire shipping process. There’s less need for inventory management, and you won’t need to pay up front for products you’re not sure will sell.
What does white label mean in marketing contexts? A lot. With white-label solutions, you can expand your company’s service offerings, offer higher-quality products and services, and scale your business quickly.
You’ll also increase brand awareness among a broader array of customers — a task that’s hard to achieve if you only offer one or two products. If you incorporate white-label marketing into your business, you’ll likely see an improvement in your company’s sales and customer satisfaction.
Content Writer @ Galactic Fed
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